05/2014-Present

Brooks Running Inc.Seattle, WA

Data Modeler

Participated in the design and implementation of a new enterprise data warehouse using Agile project management methodology.

Worked with internal team to establish business reporting requirements using the BUS Matrix methodology.

Created design documents for proposed fact and dimension tables and star schema redesign.

Performed full data profiling and detailed data analysis on proposed sourcing data and systems including M3.

Analyzed and documented legacy SQL Server stored procedures and SSIS ETL to understand/document current business processes and business rules.

Produced source to target mapping documentation for redesigned fact and dimension tables.

Reverse engineered the new EDW using PowerDesigner and fully documented the enterprise warehouse including definitions, domain values, relationships, indexes and annotative information.

Produced a multi-dimensional data model using PowerDesigner for the new SSAS cubes including full documentation of hierarchies, calculated measures, definitions and domain values.

Established formal naming conventions for logical model attributes and tables.

Established formal definitions for logical attributes to be used enterprise wide.

Created HTML based Business Data Dictionary detailing EDW and SSIS Cube physical design for consumption by business.

Installed and deployed PowerDesigner to be used by business analysts and developers across the enterprise..

2/2012-05/2014

T-Mobile Inc. Bellevue, WA

CRM Functional Data Analyst – Converted from Contract to FTE 12/2012

Partner with marketing business units to define functional data requirements that will provide system/data functionality in a new marketing system consisting of SAP-CRM, SAP Customer Engagement Intelligence 1.1, and SAP HANA applications.

Interviews business partner end users to gather and define functional requirements for data attributes and reports to ensure the creation of data attributes for use in customer segmentation/campaign qualification and for business use in creating campaign models, marketing analysis and customer scores.

Translates functional, product, or business requirements into functional / technical specification or use case documents.

Analyzes “as-is” source systems to gain understanding of business rules, transformations, logic and latency that is being applied to the source data.

Create process to ensure data management best practices are executed and maintained.

Perform system impact analysis including upstream and downstream impacts.

Determine and validate potential data sources including performing data profiling and data analysis activities.

Work with IT partners to translate logical data model to physical data model including the definition of Fact and Dimension tables, calculated measures, and data attribute definition within the legacy enterprise data warehouse.

Work with IT partners to define and support build of semantic views within the Teradata marketing data mart to supply data to legacy marketing systems SAS-MA and Epiphany.

Mentor and train new Functional and System analysts as they on-board.

1/2011 – 1/2012

F5 Networks, Inc.Seattle, WA

Data Steward II

Created and maintained standards regarding management of customer data in source systems and socialized these standards with the technical and business communities to ensure the validity, accuracy, usability and integrity of customer entity related data.

Created and maintained data dictionary including transformations, business rules, system/database/application attribute location and domain values across systems for each customer entity-related attribute.

Established valid domain values for customer related master and reference across source systems and Siebel UCM hub.

Worked with the business to create and establish the definition of the customer entity including defining the party, subsidiary, person and communication method models.

Worked with business users to create and document business process flows for customer data throughout order management, sales and customer support systems.

Assisted with writing test cases, creating test data and performed end to end system testing to establish functionality of MDM solution and perform data validation.

Performed data profiling activities within each system responsible for providing source data.

Created and documented business rules for determining which records could be automatically standardized and cleansed within SAP Data Quality and which records should be held for manual intervention.

Assisted the Data Governance Manager in establishing and executing the newly created Data Governance Program.

8/08 – 10/10

Safeco Insurance – (Contractor)Seattle, WA

Statistical Reporting Analyst

Analyzed statistical plans for Commercial Lines (ISO, NCCI and Workers Comp) and Personal Lines products and recommended reporting solutions for on-going data calls.

Extracted data from mainframe and database applications (DB 2 platform) and performed data analysis in MS Access/MS Excel to report statistical information to state and local government agencies.

Demonstrated ability to conduct analysis by gathering existing data, identifying the need for new data methods and sources, identifying and explaining anomalies, evaluating and drawing conclusions from data, and translating data models into clear and meaningful summaries. Coordinated with outside government agencies to gather business requirements and ensure the correct data extracts and reports were being produced.

Ensured accuracy of data and reviewed work to ensure that details make sense within the broader context and was consistent with data that had been previously reported.

4/07 – 10/07

Quantum Health, Inc.Columbus, OH

Information Analyst

Created quarterly reports for employer groups to report inpatient/outpatient utilization rates, PCP selection rates, HNA (Health Need Assessment) findings and financial/claims data in conjunction with the clients and internal departments.  Worked with both internal/external clients to gather business requirements and conduct business interviews during implementation process.

Manipulated raw data into usable, actionable information for management purposes with high attention to accuracy.

Created and modified various Crystal reports for use in monthly/quarterly reports.

Created ad-hoc queries for departmental use in month-end/quarterly reports.

Served as a resource for specialized data analysis projects to both internal work groups and external clients including employers, healthcare providers, stop loss carriers, business partners.

Assisted in development of reporting capabilities and report process improvement.

5/06 – 12/06

TeleCommunication Systems, Inc.Seattle, WA

Provisioning Data Analyst

Responsibilities included ensuring the proper data was entered into the TCS systems and that the data was complete, accurate and entered in a timely manner to support deployment and maintenance activities of TCS's E - 9-1-1 services.

Provisioned data to support a deployment on internal and external systems.

Collected, analyzed and quality checked all data related to a deployment or ensured these functions were being performed by appropriate resources on the deployment team.

Coordinated with deployment managers, implementation specialists and wireless engineers to obtain data and ensure entry into TCS systems.

Maintained a thorough understanding of the deployment data process and requirements including understanding the intricacies and impacts of each carrier's data structures and requirements.

Interacted effectively with appropriate internal and external personnel to resolve issues within area of responsibility and escalated issues in a timely fashion as necessary.

Produced documentation of current processes and trained new data analyst hire.

1/06 – 4/06

T-Mobile (Contractor for Core Staff)Bellevue, WA

Subsidy Unlock Operator

Received data from manufacturers, cleaned and manipulated data and loaded data into IMEI Subsidy Unlock database.

Created SQL scripts in Query Analyzer, macros in Excel and TextPad to produce file specifications.

Worked with manufacturers to obtain the correct data formats and to acquire missing data.

Modified database to accommodate a new data format from an existing client.

Produced documentation of current process and recommended changes to automate and streamline data processing procedures

Import/export of data using SQL Server Data Transformation Services to clean data and perform ad-hoc analysis of data.

Processed 6 weeks’ worth of data in a one week period.

5/04 – 11/05

Solucient Bellevue, WA

Data Analyst

Researched and resolved data problems related to inpatient data stored in Oracle tables using Access GUI interface.

Worked with external clients, Account Managers, and departments within IT to fix or modify file specifications.

Analyzed data and produced ad-hoc reports for external and internal customers.

Processed data monthly for 60 Clients, including datasets for 3 Hospital Associations.

Performed extensive QA of incoming and outgoing data streams.

8/00 – 2/04

Premier Lease & Loan ServicesBellevue, WA

Business Analyst

Researched and resolved data problems related to business system on Oracle platform. Worked with clients, Client Relations Department, and departments within IT to implement client programs.

Tested software changes for Oracle platform and other business processes including Microsoft Excel, Adobe and Microsoft Access.

Analyzed data and produced ad-hoc reports for external and internal customers.

Performed project management for small and medium-sized projects using Microsoft Project and Clearquest software programs.

Produced user acceptance/test-case and technical requirements documentation.  Conducted user-requirements interviews. 

Developed and tracked project plans throughout the life span of the project.

2/98 – 2/00

Aetna U.S. Healthcare of WASeattle, WA

Data Analyst

Created and administered several databases on Access platform to analyze data using SQL Server.

Created several templates for use by Case Managers to increase efficiency within the department.

Created efficiencies in the protocols of the Expecting the Best and Mental Health programs to reduce turnaround times of referrals and increase productivity of both programs. 

Created and produced daily, weekly and monthly reports for all insurance products via Access Database using SQL Server platform.

Education

2010 - 2011

Bellevue CollegeBellevue, WA

§ Certificate of Achievement – Business Intelligence Developer (one credit short of completion).

2001

Oracle Training CenterBellevue, WA

§ Beginning/Intermediate SQL Plus & Oracle programming

2001

AMASan Francisco, CA

§ Business Systems Development Process

1998

Aetna U.S. Healthcare – On Site TrainingSeattle, WA

§ Intermediate Microsoft Access and Advanced Microsoft Access